Job Title: Enterprise Process Transformation Lead (AI + ERP + Automation)
Location: Dubai, UAE Experience: 2–5 Years
Job Summary
We are looking for a proactive and analytical professional to drive end-to-end process transformation across multiple business functions. The role focuses on analyzing, standardizing, and automating workflows to enhance operational efficiency, accuracy, and system-driven performance, with a strong emphasis on ERP and AI-enabled solutions.
Key Responsibilities
Process Transformation & Automation
Analyze current business processes and identify gaps, inefficiencies, and automation opportunities
Design and implement standardized workflows across departments
Lead automation initiatives using ERP systems, AI tools, and workflow automation platforms
Reduce manual work, duplication, and process bottlenecks
Sales & Commercial
Streamline invoicing and sales workflows
Ensure proper KYC validation and customer onboarding processes
Validate Purchase Orders (POs) and improve order processing efficiency
Operations & Documentation
Oversee and optimize packing lists, CoA, and related documentation
Improve documentation accuracy and turnaround time
Digitize and automate operational documentation processes
Finance & Control
Automate Statement of Account (SOA) reconciliation
Support reporting improvements and financial data accuracy
Strengthen credit control and validation processes
Procurement
Standardize vendor evaluation and onboarding processes
Improve procurement workflows and compliance tracking
Logistics
Manage and optimize export documentation
Coordinate freight processes and ensure timely execution
Validate logistics invoices and ensure process accuracy
Key Focus Areas
Process optimization and standardization
ERP-led transformation initiatives
Automation and AI integration
Improving turnaround time and accuracy
Enhancing cross-functional efficiency
Qualifications & Skills
Bachelor’s degree in business administration, Engineering, IT, or related field
2–5 years of experience in process improvement, ERP, automation, or AI-related roles
Hands-on experience with ERP systems (e.g., SAP, Oracle, or similar)
Knowledge of automation tools, RPA, or AI solutions is an advantage